Rosette text analytics for your voice agent

Rosette Text Analytics is a natural language processing platform for analyzing unstructured and semi-structured text in 364 language-encoding-script combinations. It reveals valuable information, entities, and actionable insights from complex multilingual content.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Rosette text analytics and paste it on a secure page in Connected apps.
What it reads
None of its actions only read.
What it changes
3 actions, such as address Similarity, identify Language and compare Name Similarity.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 3. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Rosette text analytics actions

Changes 3

  • Address Similarity
  • Identify Language
  • Compare Name Similarity

Rosette text analytics setup

  1. Pasting a Rosette text analytics API key

    Create an API key in Rosette text analytics, choose Rosette text analytics in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 3 actions the agent may use. Start with lookups and add the ones that change Rosette text analytics when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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