Scale ai for your voice agent

Scale ai provides machine learning data labeling and annotation services. It enables teams to train AI models with high-quality, human-labeled data at scale.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Scale ai and paste it on a secure page in Connected apps.
What it reads
14 actions, such as get Assets, get Batch and get Batch Status.
What it changes
26 actions, such as add Studio Assignments, add Task Tags and create Batch.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 40. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Scale ai actions

Reads 14

  • Get Assets
  • Get Batch
  • Get Batch Status
  • Get Fixless Audits
  • Get Project
  • Get Quality Labelers
  • Get Studio Assignments
  • Get Studio Batches
  • Get Teams
  • Get Task by ID
  • Get Secure Task Response URL
  • List Batches
  • List Projects
  • List Tasks

Changes 23

  • Add Studio Assignments
  • Add Task Tags
  • Create Batch
  • Create Document Transcription Task
  • Create Image Annotation Task
  • Create Lidar Annotation Task
  • Create LiDAR Segmentation Task
  • Create Named Entity Recognition Task
  • Create Segmentation Annotation Task
  • Create Text Collection Task
  • Create Video Annotation Task
  • Create Video Playback Annotation Task
  • Finalize Batch
  • Import File
  • Invite Team Member
  • Re-send Task Callback
  • Reset Batch Priorities
  • Set Batch Priorities
  • Set Project Ontology
  • Set Project Parameters
  • Set Task Metadata
  • Update Task Unique ID
  • Upload File

Deletes 3

  • Delete Task Tags
  • Delete Task Unique ID
  • Remove Studio Assignments

Scale ai setup

  1. Pasting a Scale ai API key

    Create an API key in Scale ai, choose Scale ai in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 40 actions the agent may use. Start with lookups and add the ones that change Scale ai when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call