Runway for your voice agent

Runway is a generative AI media platform for creating and transforming video, images, audio, avatars, voices, and creative workflows. It helps teams build high-quality visual content faster with API-driven media generation.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Runway and paste it on a secure page in Connected apps.
What it reads
8 actions, such as get Document, get Organization and get Task.
What it changes
14 actions, such as create Document, create Ephemeral Upload and generate Image.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 22. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Runway actions

Reads 8

  • Get Document
  • Get Organization
  • Get Task
  • Get Usage
  • Get Workflow
  • Get Workflow Invocation
  • List Documents
  • List Workflows

Changes 12

  • Create Document
  • Create Ephemeral Upload
  • Generate Image
  • Generate Sound Effect
  • Generate Speech
  • Generate Video from Image
  • Generate Video from Text
  • Run Workflow
  • Transform Video
  • Update Document
  • Upscale Image
  • Upscale Video

Deletes 2

  • Cancel Task
  • Delete Document

Runway setup

  1. Pasting a Runway API key

    Create an API key in Runway, choose Runway in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 22 actions the agent may use. Start with lookups and add the ones that change Runway when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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