Sap successfactors for your voice agent
Sap successfactors is a cloud-based human capital management suite for HR, payroll, recruiting, and talent management. It helps organizations centralize employee data and streamline the entire employee lifecycle.
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Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Sap successfactors and paste it on a secure page in Connected apps.
- What it reads
- 53 actions, such as get Application Interview, get Background Education and get Background Mobility.
- What it changes
- 11 actions, such as approve Calibration Session, create a Feedback Request and create Learning Activities Bulk.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 64. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Sap successfactors actions
Reads 53
- Get Application Interview
- Get Background Education
- Get Background Mobility
- Get Calibration Session By ID
- Get Calibration Sessions
- Get Calibration Subject By ID
- Get Calibration Subject Ratings
- Get CDP Learning Metadata
- Get Current User
- Get Custom MDF Object
- Get Employee Employment Termination
- Get Employee Time
- Get Employee Timesheet
- Get Non-Recurring Pay Components
- Get Recurring Pay Components
- Get Feedback Records
- Get FOBusinessUnit
- Get FOCompany Records
- Get Foundation Object Cost Centers
- Get FODepartment Records
- Get Foundation Object Job Codes
- Get Job Functions
- Get Foundation Object Location
- Get FOPayGroup
29 more
- Get Form Content
- Get Goal Plan Template
- Get Goals By Plan
- Get Interview Overall Assessment
- Get Job Application
- Get Job Requisition Screening Questions
- Get Job Requisition
- Get Calibration Session Metadata
- Get Clock In/Out Integration Metadata
- Get Nomination Service Metadata
- Get Onboarding Additional Services Metadata
- Get User Entity Metadata
- Get Onboarding 2.0 Processes
- Get Pending Feedback Requests
- Get Personal Information Records
- Get Person by ID
- Get Picklist
- Get Picklist Option
- Get Position
- Get Talent Pool
- Get Temporary Time Information
- Get Time Account Snapshot
- Get Work Order
- List Candidates
- List Employee Employment Records
- List Person Records
- List Users
- Query All Available Clock In/Clock Out Groups
- Query Clock In/Clock Out Group By Code
Changes 10
- Approve Calibration Session
- Create a Feedback Request
- Create Learning Activities Bulk
- Create Onboardee
- Create or Update Successor Nomination
- Give Feedback or Respond to Feedback Request
- Refresh CDP Learning Metadata
- Refresh Metadata for Continuous Feedback
- Update Calibration Subject Ratings
- Update Username Post Hiring
Deletes 1
- Delete Nomination
Sap successfactors setup
Pasting a Sap successfactors API key
Create an API key in Sap successfactors, choose Sap successfactors in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 64 actions the agent may use. Start with lookups and add the ones that change Sap successfactors when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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