SmartHR for your voice agent

SmartHR is a cloud human resources platform for employee records, organization data, payroll documents, and HR workflows. It helps teams manage core HR operations in one secure, centralized workspace.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in SmartHR and paste it on a secure page in Connected apps.
What it reads
48 actions, such as download Batch Job Attachment, get Batch Job and get Department.
What it changes
68 actions, such as bulk Create Payslips, create Department and create Employee.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 116. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

SmartHR actions

Reads 48

  • Download Batch Job Attachment
  • Get Batch Job
  • Get Department
  • Get Employee
  • Get Employee Custom Field Template
  • Get Employee Custom Field Template Group
  • Get Employee Dependent
  • Get Employee Input Form
  • Get Employment Type
  • Get Grade
  • Get Job Category
  • Get Job Title
  • Get Mail Format
  • Get Payment Period
  • Get Payroll
  • Get Payslip
  • Get Recruitment Type
  • Get Tax Withholding
  • Get Tax Withholding Slip
  • Get User
  • Get User SAML Configuration
  • Get Webhook
  • List Bank Account Settings
  • List Batch Jobs
24 more
  • List Business Establishments
  • List Companies
  • List Departments
  • List Dependent Custom Field Templates
  • List Dependent Relations
  • List Employee Custom Field Template Groups
  • List Employee Custom Field Templates
  • List Employee Dependents
  • List Employee Input Forms
  • List Employee Maternity and Childcare Leaves
  • List Employees
  • List Employment Types
  • List Grades
  • List Job Categories
  • List Job Titles
  • List Mail Formats
  • List Payment Periods
  • List Payrolls
  • List Payslips
  • List Recruitment Types
  • List Tax Withholdings
  • List Tax Withholding Slips
  • List Users
  • List Webhooks

Changes 51

  • Bulk Create Payslips
  • Create Department
  • Create Employee
  • Create Employee Custom Field Template
  • Create Employee Custom Field Template Group
  • Create Employee Dependent
  • Create Employment Type
  • Create Grade
  • Create Job Category
  • Create Job Title
  • Create Payroll
  • Create Payslip
  • Create Recruitment Type
  • Create Tax Withholding
  • Create Tax Withholding Slip
  • Create User SAML Configuration
  • Create Webhook
  • Discontinue Department
  • Enable User SAML Configuration
  • Finalize Payroll
  • Invite Employee
  • Partially Update Department
  • Partially Update Employee Custom Field Template
  • Partially Update Employment Type
27 more
  • Partially Update Payroll
  • Partially Update User SAML Configuration
  • Partially Update Webhook
  • Publish Payroll
  • Reopen Payroll
  • Replace Department
  • Replace Employee Custom Field Template
  • Replace Employee Custom Field Template Group
  • Replace Employment Type
  • Replace Grade
  • Replace Job Category
  • Replace Job Title
  • Replace Recruitment Type
  • Replace Tax Withholding
  • Replace Webhook
  • Start Dependent Import Job
  • Start Employee Export Job
  • Start Employee Import Job
  • Update Employee
  • Update Employee Custom Field Template Group
  • Update Employee Dependent
  • Update Grade
  • Update Job Category
  • Update Job Title
  • Update Recruitment Type
  • Update Tax Withholding
  • Update Tax Withholding Slip

Deletes 17

  • Delete Employee
  • Delete Employee Custom Field Template
  • Delete Employee Custom Field Template Group
  • Delete Employee Dependent
  • Delete Employment Type
  • Delete Grade
  • Delete Job Category
  • Delete Job Title
  • Delete Payroll
  • Delete Payslip
  • Delete Recruitment Type
  • Delete Tax Withholding
  • Delete Tax Withholding Slip
  • Delete User SAML Configuration
  • Delete Webhook
  • Disable User SAML Configuration
  • Remove Employee Departments

SmartHR setup

  1. Pasting a SmartHR API key

    Create an API key in SmartHR, choose SmartHR in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 116 actions the agent may use. Start with lookups and add the ones that change SmartHR when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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