Workday for your voice agent
Workday is a cloud-based ERP platform for HR, finance, and workforce analytics. It streamlines employee management, payroll, and business operations in a single system.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Needs setup
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With your own Workday app. You register an app in Workday's developer settings, paste its client ID and secret in Connected apps, then sign in.
- What it reads
- 423 actions, such as get Absence Balance, get Absence Management Worker and get Additional Names.
- What it changes
- 164 actions, such as approve Business Process Event Step, bulk Import Update Employee Review Rating and replace Benefit Elections for Life Event.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 588. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Workday actions
Reads 423
- Get Absence Balance
- Get Absence Management Worker
- Get Additional Names
- Get and Set Up Scores on Scorecard Results
- Get Assignment Change Group Cost Centers
- Get Assignment Change Group Jobs
- Get Assignment Types
- Get Business Process Event Attachments
- Get Attachment by External ID
- Get Audience Selection
- Get Audience Types
- Get Balance Details
- Get Business Process
- Get Business Process Event Step
- Get Business Process Type
- Get Business Title Change
- Get Business Title Change For Worker
- Get Case
- Get Case Type
- Get Certification Issuers
- Get Certifications
- Get Check Ins
- Get Check In Topics
- Get Collection of Payroll
399 more
- Get Companies Values
- Get Company Insider Types
- Get Compensation Scorecard Info
- Get Compensation Scorecards
- Get Competencies
- Get Competency Categories
- Get Completed Steps Business Process
- Get Contingent Worker Types
- Get Countries
- Get Country Address Components
- Get Country Info
- Get Currencies
- Get Currency
- Get Current User
- Get Custom Field Type
- Get Custom Field Type List Value
- Get Custom Object
- Get Custom Object Definition
- Get Custom Object Definition Condition Rule
- Get Custom Object Definition Field
- Get Custom Object Definition Validation
- Get Degrees
- Get Employee Compensation
- Get Employee Enrollment Event
- Get Employee Reviews
- Get Employee Review Templates
- Get Employee Types
- Get Expense Entry
- Get Expense Item
- Get Expense Report
- Get Feedback Badge By Id
- Get Feedback Badges
- Get Feedback Questions
- Get Fields Of Study
- Get Gifts
- Get Give Requested Feedback Event By Id
- Get Goal Payout Bands
- Get Goal Units
- Get Grants
- Get Graph API Version
- Get Headcount Options
- Get History Items for Worker
- Get Holiday Events
- Get Home Contact Change Address
- Get Home Contact Change Email Address
- Get Home Contact Change Email Addresses
- Get Home Contact Change Event Information
- Get Home Contact Change Instant Messenger
- Get Home Contact Change Instant Messengers
- Get Home Contact Change Phone Number
- Get Home Contact Change Phone Numbers
- Get Home Contact Change Web Address
- Get Home Contact Change Web Addresses
- Get Home Contact Information Change
- Get Home Web Addresses
- Get Import Processes
- Get Import Process Messages
- Get In Process Steps Business Process Event
- Get Interview
- Get Interview Feedback
- Get Job By ID
- Get Job Change Frequencies
- Get Job Change Location Info
- Get Job Change Reason
- Get Job Change Reason Values
- Get Job Changes Administrative
- Get Job Changes Administrative by Subresource ID
- Get Job Changes Business Title
- Get Job Changes Business Title by Subresource ID
- Get Job Changes By ID
- Get Job Changes Comment By ID
- Get Job Changes Comment by Subresource ID
- Get Job Changes Contract
- Get Job Changes Contract Options
- Get Job Changes Group Templates
- Get Job Changes Job Classification
- Get Job Changes Job Classification by Subresource ID
- Get Job Changes Job Profile
- Get Job Changes Job Profile by Subresource ID
- Get Job Changes Job Values
- Get Job Changes Location by Subresource ID
- Get Job Changes Move Team
- Get Job Changes Move Team by Subresource ID
- Get Job Changes Opening Options
- Get Job Changes Opening Option by ID
- Get Job Changes Position By ID
- Get Job Change Position by Subresource ID
- Get Job Changes Start Details
- Get Job Changes Start Details by Subresource ID
- Get Job Changes Worker Values
- Get Job Classifications
- Get Job Family
- Get Job Posting
- Get Job Posting Candidate Availability Template
- Get Job Posting Questionnaire
- Get Job Posting Questionnaire By ID
- Get Job Profile
- Get Job Profiles Values
- Get Job Requisition Values
- Get Job Workspace
- Get Job Workspaces
- Get Learning Content
- Get Learning Content Lesson
- Get Learning Record
- Get Leave Status Values
- Get Location Values
- Get Mentorship
- Get Message Template By ID
- Get Minimum Wage Rates Countries Values
- Get Minimum Wage Rates Tax Authorities Values
- Get My Job Postings
- Get Country Name Components
- Get Person Name Pronunciations
- Get Notification Type By ID
- Get Organization
- Get Organization Assignment Business Units
- Get Organization Assignment Change
- Get Organization Assignment Changes Business Unit
- Get Organization Assignment Changes Comment
- Get Organization Assignment Changes Comment By ID
- Get Organization Assignment Changes Company
- Get Organization Assignment Changes Company By ID
- Get Organization Assignment Changes Cost Center
- Get Organization Assignment Changes Region
- Get Organization Assignment Changes Region By ID
- Get Organization Assignment Changes Start Details
- Get Organization Assignment Customs
- Get Organization Assignment Funds
- Get Organization Assignment Regions
- Get Organization Assignment Workers
- Get Organization Goals
- Get Organization Type
- Get Organization Assignment Changes Business Unit By ID
- Get Organization Assignment Changes Cost Center By ID
- Get Organization Assignment Changes Custom Organizations
- Get Organization Assignment Changes Custom Organizations By ID
- Get Organization Assignment Changes Start Details By ID
- Get Organizations for Worker
- Get Pay Group
- Get Pay Group by Job ID
- Get Pay Group Detail
- Get Pay Rate Types Values
- Get Payroll Input Instance
- Get Payroll Interface Pay Group
- Get Payroll Interface Pay Group Period
- Get Payroll Job
- Get Payroll Job Pay Group
- Get Pay Slip Instance for Worker
- Get Pay Slips for Worker
- Get Performance Worker By Id
- Get Person
- Get Person Home Address
- Get Person Home Addresses
- Get Person Home Email
- Get Person Home Emails
- Get Person Home Instant Messenger
- Get Person Home Instant Messengers
- Get Person Home Phone
- Get Person Home Phones
- Get Person Legal Name
- Get Person Legal Name By Id
- Get Person Personal Information
- Get Person Photo
- Get Person Photos
- Get Person Preferred Name
- Get Person Preferred Name By Id
- Get Person Public Contact Information
- Get Person Work Address
- Get Person Work Addresses
- Get Person Work Email
- Get Person Work Emails
- Get Person Work Instant Messenger
- Get Person Work Instant Messengers
- Get Person Work Phone
- Get Person Work Phones
- Get Person Work Web Address
- Get Person Work Web Addresses
- Get Phone Device Types
- Get Position Values
- Get Programs
- Get Project by External ID
- Get Project Milestone Report Schema
- Get Project Type By ID
- Get Proposed Position Values
- Get Prospect
- Get Prospect Education By ID
- Get Prospect Educations
- Get Prospect Experience By ID
- Get Prospect Experiences
- Get Prospect Languages
- Get Prospect Resume Attachments
- Get Prospect Skill By ID
- Get Prospect Skills
- Get Rating Scales
- Get Request
- Get Requested Feedback Events on Worker
- Get Request Type
- Get Requisition Template
- Get Review Question Categories
- Get Review Questions
- Get Review Types
- Get School Types
- Get Skill Source Precedences
- Get Supervisory Organization
- Get Supervisory Organization Member
- Get Supervisory Organization Members
- Get Supervisory Organization Org Chart
- Get Supervisory Organization Org Chart Instance
- Get Supervisory Org Managed by Worker
- Get Supervisory Organizations Managed By Worker
- Get Supervisory Organization Values
- Get Tax Rates Company Instances Values
- Get Tax Rates State Instances Values
- Get Time Clock Event
- Get Time Off Entries for Worker
- Get Time Off Entry for Worker
- Get Time Off Plan
- Get Time Off Plans For Worker
- Get Time Off Status Values
- Get Time Types
- Get Update Employee Review Ratings
- Get Work Contact Change
- Get Work Contact Change Addresses
- Get Work Contact Change Email Address
- Get Work Contact Change Email Addresses
- Get Work Contact Change Instant Messenger
- Get Work Contact Change Instant Messengers
- Get Work Contact Change Phone Number
- Get Work Contact Change Phone Numbers
- Get Work Contact Change Web Address
- Get Work Contact Change Web Addresses
- Get Work Contact Information Change
- Get Address As Staged
- Get Worker
- Get Worker (Time Tracking)
- Get Worker Anytime Feedback Event By Id
- Get Worker Business Title Changes
- Get Worker Check-In
- Get Worker Check-Ins
- Get Worker Check-In Topic
- Get Worker Check-In Topics
- Get Worker Development Item By Id
- Get Worker Eligible Absence Types
- Get Worker Explicit Skill
- Get Worker Explicit Skills
- Get Worker External Skill Levels
- Get Worker for Supervisory Org
- Get Worker Goal By Id
- Get Worker History Item
- Get Worker Leave Of Absence
- Get Worker Leaves of Absence
- Get Worker Manager
- Get Worker Organization
- Get Worker Reports
- Get Worker Requested Feedback On Self Event By Id
- Get Worker Requested Feedback On Worker Event By Id
- Get Workers Compensation Code Overrides
- Get Worker Service Date
- Get Workers in Supervisory Organization
- Get Worker Skill Item
- Get Worker Skill Items
- Get Worker Stock Plan Assignments
- Get Worker Time Off Detail
- Get Worker Time Off Details
- Get Worker Types
- Get Worker Valid Time Off Dates
- Get Work Shifts
- Get Workspace Instances
- Get Work Study Awards
- Get WQL Data Source
- Get WQL Data Source Field
- Get WQL Data Source Filter
- List Absence Balances
- List Absence Management Workers
- List Active Marital Statuses
- List Active Tasks
- List Active User Sessions
- List Activity Logging
- List Allowed Personal Information Countries
- List Attendance Status Values
- List Balances
- List Business Process Event Comments
- List Business Process Event Remaining Steps
- List Business Process Events
- List Business Process Event Steps
- List Business Process Type Attachment Categories
- List Business Process Types
- List Cascade Goal Talent Pools
- List Case Types
- List Compensation Plans
- List Compensation Workers
- List Countries
- List Country Components Country
- List Country Components Country City
- List Country Components Country Region
- List Country Phone Codes
- List Currencies
- List Custom Field Type List Values
- List Custom Field Types
- List Custom Object Definition Condition Rules
- List Custom Object Definition Fields
- List Custom Object Definitions
- List Custom Object Definition Validations
- List Custom Objects (Multi-Instance)
- List Duration Unit Values
- List Employee Enrollment Events
- List Expense Entries
- List Expense Items
- List Expense Reports
- List Federal W-4 Elections
- List Feedback Badges
- List Feedback On Worker Values
- List Feedback Responder Values
- List Feedback Template Values
- List Give Requested Feedback Events
- List Grade Values
- List Graph API Versions
- List Help Case Configurations
- List Home Contact Change Addresses
- List Interviews
- List Job Change Reasons
- List Job Families
- List Job Posting Filter Values
- List Job Postings
- List Job Profiles
- List Jobs
- List Learning Content
- List Learning Content Lessons
- List Learning Records
- List Manage Goals Categories
- List Manage Goals Status
- List Mentorships
- List Message Templates
- List Minimum Wage Rates
- List Name Components Academic
- List Name Components Hereditary
- List Name Components Honorary
- List Name Components Professional
- List Name Components Religious
- List Name Components Royal
- List Name Components Salutation
- List Name Components Social
- List Name Components Title
- List Notification Types
- List OAuth Client Details
- List One-Time Payment Plans
- List One-Time Payment Reason Candidates
- List Organization Goal Goal Periods
- List Organization Goal Organizations
- List Organization Goal Supporting Initiatives
- List Organizations 2
- List Organization Types
- List Pay Group Details
- List Pay Groups
- List Payment Election Enrollments
- List Payroll Interface Pay Group Periods
- List Payroll Interface Pay Groups
- List Payroll Jobs
- List Payroll Results
- List People
- List Performance Workers
- List Period Schedules
- List Populated Personal Information Countries
- List Referral Requisition Candidates
- List Relates To Values
- List Requests
- List Request Types
- List Requisition Templates
- List Scorecard Results
- List Send Back To Values
- List Succession Plan Events
- List Succession Plan Member Values
- List Succession Plan Readiness Values
- List Succession Plans
- List Succession Plan Strategy Values
- List Supervisory Organizations
- List System Metrics Overview
- List Tax Rates
- List Template For My Performance Review
- List Time Clock Events
- List Time Clock Event Codes and Time Zones
- List Worked Time Options
- List Worker Anytime Feedback Events
- List Worker Dependents
- List Worker Development Items
- List Worker Goal Events
- List Worker Goals
- List Worker Inbox Tasks
- List Worker Requested Feedback On Self Events
- List Workers
- List Workers (Time Tracking)
- List Worker Service Dates
- List Workers To Notify Values
- List Worker Time Blocks
- List WQL Data Source Fields
- List WQL Data Source Filters
- List WQL Data Sources
- Retrieve Absence Plan Balances
- Validate Phone Number
Changes 146
- Approve Business Process Event Step
- Bulk Import Update Employee Review Rating
- Replace Benefit Elections for Life Event
- Change Worker Marital Status
- Change Worker Military Service
- Close Request
- Create Business Title Change
- Create Case
- Create Compensation Scorecard
- Create Custom Field Type
- Create Custom Field Type List Value
- Create Custom Object
- Create Custom Object Definition Condition Rule
- Create Custom Object Definition Field
- Create Custom Object Definition Validation
- Create Expense Entry
- Create Expense Entry Attachment
- Create Expense Report
- Create Expense Report Line
- Create Home Contact Change Address
- Create Home Contact Change Email Address
- Create Home Contact Change Instant Messenger
- Create Home Contact Change Phone Number
- Create Home Contact Change Web Address
122 more
- Create Job Change for Worker
- Create Mentorship For Me
- Create Mentorship For Worker
- Create Message Template
- Create Organization Assignment Change
- Create Organization Goal
- Create Payroll Inputs
- Create Prospect
- Create Prospect Education
- Create Prospect Experience
- Create Prospect Skill
- Create Reference Letter for Worker
- Create Request
- Create Scorecard Result
- Create Succession Plan
- Create Tax Rate
- Create Time Clock Event
- Create Time Off Request
- Create Work Contact Change Address
- Create Work Contact Change Email Address
- Create Work Contact Change Instant Messenger
- Create Work Contact Change Phone Number
- Create Work Contact Change Web Address
- Create Worker Anytime Feedback Event
- Create Worker Explicit Skills
- Create Worker Requested Feedback On Self Event
- Create Worker Requested Feedback On Worker Event
- Create Worker Skill Items
- Create Worker Time Block
- Create Worker Time Review Event
- Deny Business Process Event Step
- Discover One-Time Payment Options
- Discover Reference Values
- Give Feedback
- Import Employee Reviews
- Initiate Home Contact Information Change
- Initiate Work Contact Information Change
- Initiate Worker Organization Assignment Change
- Load Employee Reviews
- Manage Goals
- Patch Case
- Patch Expense Entry
- Patch Give Requested Feedback Event
- Patch Message Template By ID
- Patch Organization Goal
- Patch Payroll Interface Pay Group Period
- Patch Worker Development Item
- Post WQL Query
- Put Certification
- Put Certification Issuer
- Put Check In
- Put Check In Topic
- Put Competency
- Put Competency Category
- Put Degree
- Put Feedback Badge
- Put Feedback Question
- Put Field Of Study
- Put Goal Payout Band
- Put Goal Unit
- Put Organization Goal
- Put Review Question
- Put Review Question Category
- Put Review Type
- Put School Type
- Reassign Business Process Event Step
- Refer Candidate
- Replace Home Contact Change Address
- Request One-Time Payment
- Rescind Business Process Event
- Run WQL Query
- Send Back Business Process Event Step
- Send Message
- Send Supplier Invoice Attachments For Scanning
- Start Performance Review
- Submit Business Process Event Step Questionnaire
- Submit Business Process Event Step ToDo
- Submit Home Contact Change
- Submit Job Change
- Submit Organization Assignment Change
- Submit Work Contact Change
- Update An Existing Payroll
- Update Compensation Scorecard
- Update Custom Field Type
- Update Custom Field Type List Value
- Update Custom Object
- Update Custom Object Definition Condition Rule
- Update Custom Object Definition Field
- Update Custom Object Definition Validation
- Update Employee Review Rating
- Update Expense Entry
- Update Home Contact Change Email Address
- Update Home Contact Change Instant Messenger
- Update Home Contact Change Phone Number
- Update Home Contact Change Web Address
- Update Job Change Business Title
- Update Job Change Comment
- Update Job Changes Administrative
- Update Job Changes Contract
- Update Job Changes Job Profile
- Update Job Changes Location
- Update Job Changes Move Team
- Update Job Changes Opening
- Update Job Change Position Options
- Update Job Changes Start Details
- Update Job Classification Options
- Update Message Template By ID
- Update Organization Assignment Changes Business Unit
- Update Organization Assignment Changes Comment
- Update Organization Assignment Changes Company
- Update Organization Assignment Changes Cost Center
- Update Organization Assignment Changes Region
- Update Organization Assignment Changes Start Details
- Update Organization Assignment Changes Custom Organizations
- Update Scorecard Result Score
- Update Work Contact Change
- Update Work Contact Change Email Address
- Update Work Contact Change Instant Messenger
- Update Work Contact Change Web Address
- Update Work Contact Phone Number
- Update Worker Check-In
- Update Worker Check-In Topic
Deletes 18
- Cancel Business Process Event
- Delete Compensation Scorecard
- Delete Custom Object
- Delete Custom Object Definition Condition Rule
- Delete Custom Object Definition Validation
- Delete Expense Entry
- Delete Home Contact Change Address
- Delete Home Contact Change Instant Messenger
- Delete Home Contact Change Phone Number
- Delete Home Contact Change Web Address
- Delete Payroll Input
- Delete Scorecard Result
- Delete Time Clock Event
- Delete Work Contact Change Address
- Delete Work Contact Change Email Address
- Delete Work Contact Change Phone Number
- Delete Work Contact Change Web Address
- Remove Home Contact Information Email Address
Workday setup
Registering your Workday app
Create an app in Workday's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.
Signing in to Workday
Paste the client ID and secret in Connected apps, then sign in and approve access.
Choosing the actions
Choose which of the 588 actions the agent may use. Start with lookups and add the ones that change Workday when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.