Sms alert for your voice agent

Sms alert is a unified communication platform for SMS, WhatsApp, RCS, and Telegram via a single REST API. It helps businesses instantly engage customers across channels from one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Sms alert and paste it on a secure page in Connected apps.
What it reads
7 actions, such as get SMS Alert Balance, get SMS Delivery Report and get Group Detail.
What it changes
16 actions, such as change User Password, create New Contact and create New Group.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 23. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Sms alert actions

Reads 7

  • Get SMS Alert Balance
  • Get SMS Delivery Report
  • Get Group Detail
  • Get Group List
  • Get Sender ID List
  • Get SMS Template List
  • Get User Profile

Changes 16

  • Change User Password
  • Create New Contact
  • Create New Group
  • Create Short URL
  • Create SMS Template
  • Delete Contact
  • Delete Group
  • Delete Short URL
  • Delete SMS Template
  • Edit Contact
  • Edit Group
  • Update User Profile
  • Edit SMS Template
  • Generate OTP
  • Get Sent SMS Report
  • Send SMS via XML

Sms alert setup

  1. Pasting a Sms alert API key

    Create an API key in Sms alert, choose Sms alert in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 23 actions the agent may use. Start with lookups and add the ones that change Sms alert when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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