Textit for your voice agent

Textit is a platform for building scalable, interactive chatbots across multiple channels—no coding required. It helps businesses automate communication, collect data, and manage chat workflows effortlessly.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Textit and paste it on a secure page in Connected apps.
What it reads
23 actions, such as get Campaign, get Workspace and list Archives.
What it changes
8 actions, such as create Campaign, create Contact Group and create Label.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 31. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Textit actions

Reads 23

  • Get Campaign
  • Get Workspace
  • List Archives
  • List Broadcasts
  • List Campaign Events 2
  • List Campaigns
  • List Channels
  • List Classifiers
  • List Contacts
  • List custom contact fields
  • List Flows
  • List Flow Starts
  • List Globals
  • List Groups
  • List Labels 2
  • List Messages
  • List Resthook Events
  • List Resthooks
  • List Resthook Subscribers
  • List Runs
  • List Tickets
  • List Topics V2
  • List Users

Changes 5

  • Create Campaign
  • Create Contact Group
  • Create Label
  • Send Broadcast
  • Update Contact

Deletes 3

  • Delete Contact
  • Delete Contact Group
  • Delete Label

Textit setup

  1. Pasting a Textit API key

    Create an API key in Textit, choose Textit in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 31 actions the agent may use. Start with lookups and add the ones that change Textit when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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