Shipday for your voice agent
Shipday is a global local delivery management platform for e-commerce businesses. Streamline last-mile delivery operations and connect with drivers easily.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Shipday and paste it on a secure page in Connected apps.
- What it reads
- 7 actions, such as check On-Demand Delivery Availability, get On-Demand Delivery Estimate and get On-Demand Delivery Services.
- What it changes
- 5 actions, such as add a Carrier, edit Delivery Order and insert Order.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Shipday actions
Reads 7
- Check On-Demand Delivery Availability
- Get On-Demand Delivery Estimate
- Get On-Demand Delivery Services
- Query Delivery Orders
- Retrieve Active Orders
- Retrieve Carriers
- Retrieve Order Details
Changes 5
- Add a Carrier
- Edit Delivery Order
- Insert Order
- Order Ready to Pickup
- Unassign Order from Driver
Shipday setup
Pasting a Shipday API key
Create an API key in Shipday, choose Shipday in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Shipday when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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