Shortcut for your voice agent

Shortcut is a project management platform that aligns product development work with company objectives. It helps teams collaborate, track progress, and deliver on shared goals more efficiently.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Shortcut and paste it on a secure page in Connected apps.
What it reads
66 actions, such as get category, get current member info and get custom field.
What it changes
70 actions, such as create category, create doc and create entity template.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 136. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Shortcut actions

Reads 66

  • Get category
  • Get current member info
  • Get custom field
  • Get doc
  • Get entity template
  • Get epic
  • Get epic comment
  • Get epic health
  • Get epic workflow
  • Get external link stories
  • Get file
  • Get generic integration
  • Get group
  • Get iteration
  • Get key result
  • Get label
  • Get linked file
  • Get member
  • Get objective
  • Get project
  • Get repository
  • Get story
  • Get story comment
  • Get story link
42 more
  • Get task
  • Get workflow
  • List categories
  • List category milestones
  • List category objectives
  • List custom fields
  • List docs
  • List document epics
  • List entity templates
  • List epic comments
  • List epic documents
  • List epic healths
  • List epics
  • List epics paginated
  • List epic stories
  • List files
  • List groups
  • List group stories
  • List iterations
  • List iteration stories
  • List label epics
  • List labels
  • List label stories
  • List linked files
  • List members
  • List members (slim)
  • List objective epics
  • List objectives
  • List projects
  • List repositories
  • List stories
  • List story comment
  • List story sub-tasks
  • List workflows
  • Search
  • Search documents
  • Search epics
  • Search iterations
  • Search milestones
  • Search objectives
  • Search stories
  • Search stories old

Changes 49

  • Create category
  • Create doc
  • Create entity template
  • Create epic
  • Create epic comment
  • Create epic comment comment
  • Create epic health
  • Create generic integration
  • Create group
  • Create iteration
  • Create label
  • Create linked file
  • Create multiple stories
  • Create objective
  • Create project
  • Create story
  • Create story comment
  • Create story from template
  • Create story link
  • Create story reaction
  • Create task
  • Enable iterations
  • Enable story templates
  • Link document to epic
25 more
  • Story history
  • Unlink comment thread from slack
  • Unlink document from epic
  • Unlink productboard from epic
  • Update category
  • Update custom field
  • Update Doc
  • Update entity template
  • Update epic
  • Update epic comment
  • Update file
  • Update group
  • Update health status
  • Update iteration
  • Update key result
  • Update label
  • Update linked file
  • Update multiple stories
  • Update objective
  • Update project
  • Update story
  • Update story comment
  • Update story link
  • Update task
  • Upload files

Deletes 21

  • Delete category
  • Delete custom field
  • Delete doc
  • Delete entity template
  • Delete epic
  • Delete epic comment
  • Delete file
  • Delete generic integration
  • Delete iteration
  • Delete label
  • Delete linked file
  • Delete multiple stories
  • Delete objective
  • Delete project
  • Delete story
  • Delete story comment
  • Delete story link
  • Delete story reaction
  • Delete task
  • Disable iterations
  • Disable story templates

Shortcut setup

  1. Pasting a Shortcut API key

    Create an API key in Shortcut, choose Shortcut in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 136 actions the agent may use. Start with lookups and add the ones that change Shortcut when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call