Simplekpi for your voice agent

Simplekpi is cloud-based KPI software that lets you create, manage, and analyze performance indicators. It streamlines tracking and reporting so you can focus on actionable insights.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Simplekpi and paste it on a secure page in Connected apps.
What it reads
24 actions, such as get All Data Entries, get Category KPI and get Group.
What it changes
27 actions, such as add User Group Item, add User KPI and create Category KPI.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 51. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Simplekpi actions

Reads 24

  • Get All Data Entries
  • Get Category KPI
  • Get Group
  • Get Group Item
  • Get KPI by ID
  • Get KPI Category
  • Get KPI Entry
  • Get KPI Frequency
  • Get KPI Icon by ID
  • Get KPI Unit
  • Get User by ID
  • Get User Group Item
  • Get User KPI
  • List Category KPIs
  • List Group Items
  • List Groups
  • List KPI Categories
  • List KPI Entries
  • List KPI Frequencies
  • List KPI Icons
  • List All KPIs
  • List All KPI Units
  • List User Group Items
  • List User KPIs

Changes 17

  • Add User Group Item
  • Add User KPI
  • Create Category KPI
  • Create Group
  • Create Group Item
  • Create KPI
  • Create KPI Category
  • Create KPI Unit
  • Batch KPI Entries
  • Create User
  • Update Category KPI
  • Update Group
  • Update Group Item
  • Update KPI
  • Update KPI Entry
  • Update KPI Unit
  • Update User

Deletes 10

  • Delete Category KPI
  • Delete Group
  • Delete Group Item
  • Delete KPI
  • Delete KPI Category
  • Delete KPI Entry
  • Delete KPI Unit
  • Delete User
  • Delete User Group Item
  • Delete User KPI

Simplekpi setup

  1. Pasting a Simplekpi API key

    Create an API key in Simplekpi, choose Simplekpi in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 51 actions the agent may use. Start with lookups and add the ones that change Simplekpi when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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