Synthflow ai for your voice agent

Synthflow ai is an AI-powered voice automation platform for inbound and outbound customer calls. It boosts engagement and streamlines operational efficiency with conversational voice agents.

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Synthflow ai and paste it on a secure page in Connected apps.
What it reads
32 actions, such as export analytics data, get action metadata and get AI assistant details.
What it changes
47 actions, such as add document to knowledge base source, attach Actions to Agent and attach contact to memory store.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 79. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Synthflow ai actions

Reads 32

  • Export analytics data
  • Get action metadata
  • Get AI assistant details
  • Get phone call details
  • Get contact details
  • Get knowledge base
  • Get memory store
  • Get memory store contact data
  • Get phone numbers
  • Get simulation details
  • Get Simulation Case
  • Get simulation scenario
  • Get simulation suite by ID
  • Get subaccount details
  • Get team details
  • List actions
  • List AI assistants
  • List call history
  • List chats
  • List contacts
  • List memory stores
  • List Phone Books
  • List Simulation Cases
  • List simulation cases by agent
8 more
  • List simulations
  • List simulation scenarios
  • List simulation sessions
  • List simulation suites
  • List subaccounts
  • List teams
  • List voices
  • List webhook logs

Changes 29

  • Add document to knowledge base source
  • Attach Actions to Agent
  • Attach contact to memory store
  • Attach knowledge base to agent
  • Attach memory store to agent
  • Create Action
  • Create Assistant
  • Create a contact
  • Create knowledge base
  • Create memory store
  • Create Phone Book
  • Create phone book entry
  • Create Simulation Case
  • Create a simulation scenario
  • Create a new simulation suite
  • Create a new team
  • Execute simulation suite
  • Initialize Action
  • Make a voice call
  • Start Simulation
  • Update Action
  • Update Assistant
  • Update a contact
  • Update knowledge base
5 more
  • Update memory store
  • Update Simulation Case
  • Update a simulation scenario
  • Update an existing simulation suite
  • Update an existing team

Deletes 18

  • Delete an action
  • Delete an assistant
  • Delete a chat session
  • Delete a contact
  • Delete knowledge base
  • Delete a knowledge base source
  • Delete a memory store
  • Delete a phone book
  • Delete a phone book entry
  • Delete a simulation case
  • Delete a simulation scenario
  • Delete a simulation suite
  • Delete a subaccount
  • Delete a team
  • Detach actions from assistant
  • Detach knowledge base
  • Detach contact from memory store
  • Detach memory store from agent

Synthflow ai setup

  1. Pasting a Synthflow ai API key

    Create an API key in Synthflow ai, choose Synthflow ai in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 79 actions the agent may use. Start with lookups and add the ones that change Synthflow ai when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.