Teltel for your voice agent

Teltel is a telecom operator and software platform for automated voice and SMS communication. It streamlines contact center management and programmable communication for businesses.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Teltel and paste it on a secure page in Connected apps.
What it reads
17 actions, such as get Account Balance, get Call List and get Country.
What it changes
9 actions, such as create Autodialer Custom Status, create Call and create User Status.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 26. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Teltel actions

Reads 17

  • Get Account Balance
  • Get Call List
  • Get Country
  • Get SMS List
  • Get User Caller ID Groups
  • Get Users List
  • List Autodialer Actions
  • List Autodialer Contacts
  • List Autodialer Custom Statuses
  • List Autodialer Campaigns
  • List Available Countries
  • List Country Price Groups
  • List Devices
  • List My Numbers
  • List DID Orders
  • List User Statuses
  • Lookup Phone Number

Changes 7

  • Create Autodialer Custom Status
  • Create Call
  • Create User Status
  • Receive Inbound SMS
  • Set User Status
  • Update Autodialer Custom Status
  • Update User Status

Deletes 2

  • Delete Autodialer Custom Status
  • Delete User Status

Teltel setup

  1. Pasting a Teltel API key

    Create an API key in Teltel, choose Teltel in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 26 actions the agent may use. Start with lookups and add the ones that change Teltel when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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