Webex for your voice agent

Webex is a Cisco-powered video conferencing and team collaboration platform. It streamlines online meetings, webinars, and secure team messaging for organizations.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to Webex from Connected apps and approve access. There's no API key to paste.
What it reads
14 actions, such as get Team Details, list Teams and list Webhooks.
What it changes
12 actions, such as create Team, create Message and create Room.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 26. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Webex actions

Reads 14

  • Get Team Details
  • List Teams
  • List Webhooks
  • Get Membership Details
  • Get Message Details
  • Get Team Membership Details
  • List Memberships
  • List Messages
  • List Rooms
  • List Team Memberships
  • Get Person Details
  • List People
  • Get Room Details
  • Get Webhook Details

Changes 8

  • Create Team
  • Create Message
  • Create Room
  • Create Team Membership
  • Update Membership
  • Update Room
  • Update Team
  • Create Webhook

Deletes 4

  • Delete Membership
  • Delete Message
  • Delete Room
  • Delete Webhook

Webex setup

  1. Signing in to Webex

    Choose Webex in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 26 actions the agent may use. Start with lookups and add the ones that change Webex when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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