Zoom for your voice agent

Zoom is a video conferencing and online meeting platform with features like breakout rooms and screen sharing. It helps teams and organizations connect and collaborate from anywhere with ease.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to Zoom from Connected apps and approve access. There's no API key to paste.
What it reads
52 actions, such as download imported whiteboard file, download whiteboard export and download whiteboard session activity.
What it changes
42 actions, such as add a meeting registrant, add a webinar registrant and add project collaborators.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 94. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Zoom actions

Reads 52

  • Download imported whiteboard file
  • Download whiteboard export
  • Download whiteboard session activity
  • Get a meeting
  • Get a meeting summary (Paid accounts only)
  • Get a webinar
  • Get daily usage report
  • Get IQ conversation content analysis
  • Get IQ deal
  • Get marketplace user apps
  • Get marketplace user entitlements
  • Get meeting recordings
  • Get past meeting participants
  • Get whiteboard project
  • Get a user
  • Get a whiteboard
  • Get whiteboard export status
  • Get a whiteboard session
  • Get ZRA conversation comments
  • Get ZRA conversation interactions
  • Get ZRA conversation scorecards
  • Get ZRA deal activities
  • List all recordings
  • List archived files
28 more
  • List devices
  • List marketplace app custom fields
  • List meeting notes
  • List meetings
  • List meeting summary templates
  • List past meeting instances
  • List project collaborators
  • List whiteboard projects
  • List tasks
  • List users
  • List user collaboration devices
  • Get user settings
  • List webinar participants
  • List webinar registrants
  • List webinars
  • List whiteboards
  • List ZRA conversations
  • List ZRA CRM accounts
  • List ZRA CRM contacts
  • List ZRA CRM deals
  • List ZRA CRM leads
  • List ZRA CRM settings
  • List ZRA deals
  • List ZRA scheduled items
  • List ZRA settings indicators
  • List ZRA user conversation playlists
  • Search company contacts
  • Validate marketplace app manifest

Changes 29

  • Add a meeting registrant
  • Add a webinar registrant
  • Add project collaborators
  • Add whiteboard collaborator
  • Apply classification to whiteboard
  • Create a meeting
  • Create whiteboard project
  • Create a whiteboard
  • Create whiteboard export
  • Create ZRA conversation
  • Create ZRA conversation comment
  • Create ZRA CRM accounts
  • Create ZRA CRM contacts
  • Create ZRA CRM deals
  • Bulk import ZRA CRM leads
  • Create ZRA CRM settings
  • Create ZRA user conversation
  • Import whiteboard
  • Move whiteboards to project
  • Update a meeting
  • Update classification label
  • Update a whiteboard project
  • Update project collaborators
  • Update task
5 more
  • Update whiteboard collaborator
  • Update whiteboard share settings
  • Update ZRA conversation comment
  • Update ZRA conversation host
  • Upload Whiteboard File

Deletes 13

  • Delete a meeting
  • Delete meeting recordings
  • Delete whiteboard project
  • Remove project collaborator
  • Delete recording file
  • Delete whiteboard
  • Delete whiteboard collaborator
  • Delete ZRA conversation
  • Delete ZRA conversation comment
  • Delete ZRA CRM settings
  • Delete ZRA deal activities
  • Remove whiteboard classification
  • Remove whiteboards from project

Zoom setup

  1. Signing in to Zoom

    Choose Zoom in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 94 actions the agent may use. Start with lookups and add the ones that change Zoom when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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