Zoom Team Chat for your voice agent

Zoom Team Chat is Zoom's persistent messaging service for channels, direct messages, threads, reactions, files, reminders, and shared spaces. It keeps team conversations organized and searchable inside the Zoom workspace.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Zoom Team Chat app. You register an app in Zoom Team Chat's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
19 actions, such as get Channel, get Chat Contact and get Message.
What it changes
25 actions, such as add Shared Space Members, bookmark or Unbookmark Message and create Channel.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 44. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Zoom Team Chat actions

Reads 19

  • Get Channel
  • Get Chat Contact
  • Get Message
  • Get Message Thread
  • Get Shared Space
  • List Bookmarks
  • List Channel Members
  • List Channels
  • List Chat Contacts
  • List Messages
  • List Pinned Messages
  • List Reminders
  • List Scheduled Messages
  • List Chat Sessions
  • List Shared Space Channels
  • List Shared Space Members
  • List Shared Spaces
  • Search Channels
  • Search Company Contacts

Changes 17

  • Add Shared Space Members
  • Bookmark or Unbookmark Message
  • Create Channel
  • Create Message Reminder
  • Create Shared Space
  • Invite Channel Members
  • Join Channel
  • Leave Channel
  • Mark Message Read or Unread
  • Move Channels Into/Out of Shared Space
  • Pin or Unpin Message
  • React to Message
  • Send Message
  • Star or Unstar Conversation
  • Update Channel
  • Update Message
  • Update Shared Space

Deletes 8

  • Archive or Unarchive Channels
  • Delete Channel
  • Delete Message
  • Delete Message Reminder
  • Delete Scheduled Message
  • Delete Shared Space
  • Remove Channel Member
  • Remove Shared Space Members

Zoom Team Chat setup

  1. Registering your Zoom Team Chat app

    Create an app in Zoom Team Chat's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Zoom Team Chat

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 44 actions the agent may use. Start with lookups and add the ones that change Zoom Team Chat when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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