Zulip for your voice agent

Zulip is a chat platform for distributed teams that blends real-time chat with email-style threading. It keeps conversations organized, making team communication clearer and more productive.

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Zulip and paste it on a secure page in Connected apps.
What it reads
43 actions, such as check Messages Match Narrow, export Realm and get alert words.
What it changes
65 actions, such as add Alert Words, add APNs Device Token and add Default Stream.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 108. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Zulip actions

Reads 43

  • Check Messages Match Narrow
  • Export Realm
  • Get alert words
  • Get Another User Presence
  • Get Attachments
  • Get Channel Folders
  • Get custom emoji
  • Get custom profile fields
  • Get drafts
  • Get Events
  • Get file temporary URL
  • Get realm icon
  • Get all invitations
  • Get user group membership status
  • Get linkifiers
  • Get message
  • Get Message History
  • Get Messages
  • Get Navigation Views
  • Get own user
  • Get Read Receipts
  • Get realm export consents
  • Get all data exports
  • Get Realm Presence
19 more
  • Get reminders
  • Get Saved Snippets
  • Get Scheduled Messages
  • Get server settings
  • Get Channel by ID
  • Get channel email address
  • Get Channel ID
  • Get All Channels
  • Get stream topics
  • Get Channel Subscribers
  • Get Subscriptions
  • Get subscription status
  • Get user by email
  • Get user channels
  • Get user group members
  • Get user groups
  • Get user group subgroups
  • Get user status
  • Test Welcome Bot Custom Message

Changes 47

  • Add Alert Words
  • Add APNs Device Token
  • Add Default Stream
  • Add Linkifier
  • Add Navigation View
  • Add Reaction
  • Create BigBlueButton video call
  • Create Channel
  • Create Channel Folder
  • Create custom profile field
  • Create Drafts
  • Create reusable invitation link
  • Create Message Reminder
  • Create Saved Snippet
  • Create Scheduled Message
  • Edit Draft
  • Edit Navigation View
  • Edit Saved Snippet
  • Mark Stream as Read
  • Mark Topic as Read
  • Mute Topic
  • Reactivate User
  • Register Push Device
  • Register Event Queue
23 more
  • Render Message
  • Reorder Channel Folders
  • Reorder Custom Profile Fields
  • Reorder Linkifiers
  • Send Message
  • Set Typing Status
  • Set Typing Status for Message Edit
  • Subscribe to Channel
  • Update Channel Folder
  • Update Linkifier
  • Update Message
  • Update Message Flags
  • Update Message Flags for Narrow
  • Update Realm User Settings Defaults
  • Update Scheduled Message
  • Update Settings
  • Update Status
  • Update status for user
  • Update Channel
  • Update Subscriptions
  • Update Subscription Settings
  • Update user by email
  • Update User Topic

Deletes 18

  • Archive Channel
  • Delete Draft
  • Delete Message
  • Delete Event Queue
  • Delete Reminder
  • Delete Saved Snippet
  • Delete Scheduled Message
  • Delete Topic
  • Remove Alert Words
  • Remove Attachment
  • Remove Code Playground
  • Remove Default Stream
  • Remove Linkifier
  • Remove Navigation View
  • Remove Reaction
  • Revoke Email Invitation
  • Revoke reusable invitation link
  • Unsubscribe From Channel

Zulip setup

  1. Pasting a Zulip API key

    Create an API key in Zulip, choose Zulip in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 108 actions the agent may use. Start with lookups and add the ones that change Zulip when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.